Operating Intelligence
Measure the value created by operating work.
Operating Intelligence turns Reveal activity into proof: detected value, accepted follow-up, completed action, stale work, realized outcomes, customer impact, evidence events, and automation reliability.
Use This Guide To Explain
- How value events are grouped by Reveal, customer, and follow-up state
- How detected, accepted, completed, stale, and realized value differ
- How evidence events support the rollups
- How run health shows reliability and attention areas
Value Rollups
The Operating Intelligence view summarizes measurable leverage from installed Reveals. Users can filter by date range, customer or target, Reveal, and run scope to understand where value came from.
- Opportunity Found estimates the issue, opportunity, risk, or leakage found by a Reveal.
- Action Recommended shows the decision, owner, severity, and expected value suggested by the Reveal.
- Action Created tracks tasks, workflows, writeback, approvals, or agent-supported follow-up that were launched.
- Action Completed tracks follow-through that was finished or marked resolved.
- Outcome Observed captures measurable change after the action moves forward.
- Value Realized separates confirmed outcomes from value that is still under review.
- Stale Unresolved highlights accepted or recommended work that has not moved in time.
- Customer Proof shows which customers, accounts, or targets received measurable value.
- Evidence Events provide source-backed detail behind each metric.
Evidence Events
Evidence events are the source-backed records behind the rollups. They show the Reveal, action, outcome, follow-up state, units, time, value, target, related entity, references, and calculation context.
Capture the event details, calculation, references, and structured payload sections.
Automation Health
Health rollups show how reliably Reveals are running. Use this area to find failed runs, warning runs, stale follow-up, targets that need attention, and the run history behind value claims.
Valuation Settings
Administrators can configure default hourly rates, role-based rates, and commercial assumptions so time saved and other value measures are translated using assumptions that match the organization.